{"id":4742,"date":"2025-10-25T03:21:01","date_gmt":"2025-10-25T03:21:01","guid":{"rendered":"https:\/\/fayrouzakids.com\/?page_id=4742"},"modified":"2025-10-25T03:23:40","modified_gmt":"2025-10-25T03:23:40","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/fayrouzakids.com\/ar\/return-policy\/","title":{"rendered":"Returns &amp; Exchanges Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4742\" class=\"elementor elementor-4742\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34381ea e-flex e-con-boxed e-con e-parent\" data-id=\"34381ea\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-031419f e-con-full e-flex e-con e-child\" data-id=\"031419f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41f0131 elementor-widget elementor-widget-text-editor\" data-id=\"41f0131\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section class=\"returns-policy\" style=\"max-width:800px; margin:0 auto; padding:20px; font-family:'Cairo', sans-serif; line-height:1.6; color:#333;\">\n  <h1 style=\"text-align:center; color:#55C1C6; margin-bottom:30px;\">Returns &#038; Exchanges Policy<\/h1>\n\n  <p>At Fayrouza Kids, we want you and your child to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or exchange under the following conditions:<\/p>\n\n  <h2>Eligibility<\/h2>\n  <ul>\n    <li>Requests must be made within <strong>14 days<\/strong> of receipt.<\/li>\n    <li>The item must be in its original condition, unused, and in the original packaging.<\/li>\n    <li>Products that have been used, damaged, or had the original packaging removed without justification are not eligible for return.<\/li>\n    <li>Digital products (PDFs, downloads) are <strong>non-returnable<\/strong>.<\/li>\n  <\/ul>\n\n  <h2>Return Shipping Costs<\/h2>\n  <ul>\n    <li>Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or a shipping error, in which case Fayrouza Kids will cover the cost.<\/li>\n  <\/ul>\n\n  <h2>Return Process<\/h2>\n  <ul>\n    <li>Contact us via <a href=\"mailto:Fayrouzakidsshop@gmail.com\" style=\"color:#55C1C6;\">email<\/a> or WhatsApp <a href=\"https:\/\/wa.me\/201032210550\" style=\"color:#55C1C6;\">+201032210550<\/a> to initiate a return or exchange.<\/li>\n    <li>Ship the item back to our warehouse with tracking information.<\/li>\n    <li>Once we receive and inspect the item, we will process your refund or exchange.<\/li>\n  <\/ul>\n\n  <h2>Refunds<\/h2>\n  <ul>\n    <li>Refunds will be issued using the same method of payment used for the original purchase.<\/li>\n    <li>Processing time for refunds or exchanges may take up to <strong>7-10 business days<\/strong> after receiving the returned item.<\/li>\n  <\/ul>\n\n  <p>We appreciate your understanding and cooperation. Our goal is to ensure a safe, transparent, and reliable shopping experience for every parent and child.<\/p>\n<\/section>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &#038; Exchanges Policy At Fayrouza Kids, we want you and your child to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or exchange under the following conditions: Eligibility Requests must be made within 14 days of receipt. The item must be in its [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4742","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/fayrouzakids.com\/ar\/wp-json\/wp\/v2\/pages\/4742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fayrouzakids.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fayrouzakids.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fayrouzakids.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fayrouzakids.com\/ar\/wp-json\/wp\/v2\/comments?post=4742"}],"version-history":[{"count":8,"href":"https:\/\/fayrouzakids.com\/ar\/wp-json\/wp\/v2\/pages\/4742\/revisions"}],"predecessor-version":[{"id":4751,"href":"https:\/\/fayrouzakids.com\/ar\/wp-json\/wp\/v2\/pages\/4742\/revisions\/4751"}],"wp:attachment":[{"href":"https:\/\/fayrouzakids.com\/ar\/wp-json\/wp\/v2\/media?parent=4742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}